Privacy Policy

Rowdy Hound Pet Retreat  > Privacy Policy

Privacy Policy:

Effective Date:02 Jan, 2026

At Rowdy Hound Pet Retreat, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers on our website, https://rowdyhoundpetretreat.com, as well as through our services, including SMS marketing.

 

Who We Are

 

Rowdy Hound Pet Retreat is a family-owned pet boarding and daycare service located in Taylorsville, KY. Our website provides information about our services, including dog boarding, daycare, enrichment, and grooming.

 

Information We Collect

 

Comments

 

When visitors leave comments on our website, we collect the information provided in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

 

An anonymized string (hash) of your email may be shared with the Gravatar service to check for a profile image. The Gravatar privacy policy is available here. Once your comment is approved, your profile picture may be publicly visible alongside your comment.

 

Media

 

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from images.

 

Cookies

 

We use cookies to improve your experience:

 

  • Saving comment form details for convenience (1-year duration).

  • Temporary cookies to check browser compatibility.

  • Login cookies to save session information and screen preferences.

  • Cookies related to article edits (1-day duration).

 

 

Embedded Content from Other Websites

 

Articles or media on our site may include embedded content from other websites (e.g., videos, images). These embedded elements behave as if you visited the other website, which may collect data, use cookies, and track your interactions.

 

How We Use Your Data

 

  • To provide and improve our services.

  • To approve and display comments on our site.

  • To manage accounts for registered users (if applicable).

  • To send SMS marketing, order notifications, and service updates (with consent).

 

SMS Marketing

 

By opting in to Rowdy Hound Pet Retreat’s SMS marketing, you consent to receive recurring text notifications, marketing offers, order updates, and review requests. Message frequency varies. Consent is not a condition of purchase.

 

To unsubscribe, reply STOP to any message or use the unsubscribe link provided. Message and data rates may apply. For assistance, text HELP to the number you received messages from or contact us at [email protected].

 

We reserve the right to modify any telephone number or short code used for SMS services. You agree that messages sent to changed numbers may not be received.

 

Who We Share Your Data With

 

  • Automated spam detection services may process visitor comments.

  • Service providers assisting with website functionality may have limited access to your data.

  • Your IP address is included in password reset emails.

 

We do not sell or rent your personal information.

 

Data Retention

 

  • Comments and associated metadata are retained indefinitely to facilitate comment moderation.

  • Registered users’ information is stored in their profiles and can be viewed, edited, or deleted at any time (except usernames).

  • Data may be retained as required by law or for security and administrative purposes.

 

Your Rights

 

You have the right to:

  • Access the personal data we hold about you.

  • Request an exported copy of your data.

  • Request that your data be erased, except where we are legally required to retain it.

 

Security

 

We use reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

 

Changes to This Policy

 

Rowdy Hound Pet Retreat reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

Contact Us

 

If you have questions about this Privacy Policy or your personal information, contact us:

 

 

Your privacy is important to us, and we are committed to protecting it.